Buffalo, NY Guide to Coordinating a Smooth Custom Tee Order

Photo by Keagan Henman on Unsplash

Organizing matching shirts for a family gathering, school activity, volunteer project, sports group, reunion, or community event is mostly a planning exercise. The artwork matters, but the order usually succeeds or fails based on decisions about sizing, deadlines, payments, approvals, and distribution.

A clear process prevents common problems such as missing sizes, duplicate orders, late additions, and confusion about which design version was approved.

What should be decided before collecting shirt orders?

Before asking people to choose sizes or submit payment, establish the basic details of the order. The group should agree on the purpose of the shirts, the approximate quantity, the preferred garment style, the design concept, and the date the shirts are needed.

Write these details in one shared document or message:

  • Event or group name
  • Shirt color and general style
  • Adult, youth, or extended size range
  • Front, back, or sleeve printing
  • Expected quantity
  • Maximum acceptable price per shirt
  • Final ordering deadline
  • Date and method for distribution
  • Person responsible for approvals and communication

This early outline helps avoid a common misunderstanding: the design discussion and the purchasing process are separate decisions. A group may agree on a graphic but still need to resolve whether everyone wants the same shirt color, whether youth sizes are required, and how extra shirts will be handled.

For activities held outdoors, seasonal conditions should also influence the garment choice. Buffalo, NY events may involve cool evenings, wind, rain, or sudden temperature changes even during months that are generally mild. A lightweight tee may work for summer, while a heavier shirt or layered option may be more practical for spring and fall gatherings.

How should the group choose a design?

Use a simple approval process with one designated decision-maker or a small committee. Too many informal opinions can lead to repeated revisions, conflicting instructions, and uncertainty about which artwork is final.

A useful design brief includes:

  • Exact wording and spelling
  • Preferred colors
  • Any required dates, numbers, or group names
  • Placement of the design
  • Approximate print size
  • Whether the design should be readable from a distance
  • Any images, symbols, or themes that should be avoided

Ask for written approval of the final version before placing the order. A screenshot or file labeled “final approved design” can reduce confusion when several drafts are circulating.

The design should also be tested against the shirt color. Light artwork may disappear on pale fabric, while dark artwork may lose contrast on black or navy garments. Small details can become difficult to read when printed on a shirt, especially from several feet away.

Avoid including personal information that does not need to be public. Full names, phone numbers, home addresses, or other identifying details are rarely necessary for a group shirt.

What is the best way to collect sizes?

Collect sizes individually rather than relying on a general statement such as “most people wear medium.” People often choose different sizes in different garment cuts, and youth sizing does not always correspond directly to adult sizing.

A basic order form should include:

  • Participant name
  • Quantity
  • Shirt size
  • Adult or youth designation
  • Shirt color, if more than one is offered
  • Optional fit note, such as standard or relaxed
  • Payment status
  • Pickup or delivery preference, if applicable

Ask participants to review the actual size chart for the selected garment instead of assuming that a medium or large is consistent across all shirts. Chest measurements, garment length, and fit descriptions are more useful than size labels alone.

For children, consider allowing room for growth if the shirts will be worn later in the season. For adults, remind participants that printed shirts are commonly ordered in standard unisex cuts, which may fit differently from fitted or fashion-style clothing.

A short sizing window is helpful. Once the deadline passes, changes should require approval from the person coordinating the order. This keeps the final quantity accurate and prevents last-minute substitutions that may not be available.

How can payment and quantity be managed fairly?

The group should decide in advance whether payment is collected before ordering or whether one person will temporarily cover the full cost. Collecting payment first generally reduces confusion and prevents the organizer from being responsible for unpaid shirts.

Keep a simple record showing:

  • Amount due
  • Amount received
  • Date paid
  • Quantity ordered
  • Any remaining balance
  • Photo by Tuyen Vo on Unsplash
    Photo by Tuyen Vo on Unsplash

  • Whether the order is complete

Avoid mixing personal expenses with group funds when possible. A separate envelope, account record, or clearly labeled digital ledger can make reconciliation easier.
The final quantity should include only confirmed orders unless the group has deliberately chosen to purchase extras. Extra shirts can be useful for replacements, but they also create additional cost and may leave the organizer with unwanted sizes.
A small reserve may be reasonable for children’s events or groups with frequent membership changes. However, extras should be treated as a planned expense rather than an assumption that someone will eventually buy them.

How early should the order be placed?

Place the order far enough ahead to allow for design approval, sizing corrections, production, shipping or pickup, and inspection. A practical planning window is often two to four weeks before the shirts are needed, with more time allowed for large quantities, complex artwork, unusual sizes, multiple garment types, or an event during a busy seasonal period.
The deadline should be based on the date the shirts must be in hand, not merely the date of the event. If the shirts are needed for a Saturday gathering, plan to receive and inspect them several days earlier.
Weather can also affect local plans. Outdoor events may be postponed because of rain, snow, high winds, or unsafe travel conditions. If the shirts are tied to a rescheduled activity, confirm whether the date, design, and quantity will remain the same before production begins.
Build in time for:

  • Final artwork approval
  • Size collection
  • Payment collection
  • Order placement
  • Production
  • Transit or pickup
  • Quality inspection
  • Sorting and distribution

Rushing the last step is a frequent source of mistakes. Even a correctly produced order can become difficult to distribute if shirts are not organized by participant or size.

What should be checked when the shirts arrive?

Inspect the order promptly. Count the shirts, compare the sizes with the order record, and check the design for spelling, placement, color, and print quality.
Look for:

  • Missing or extra shirts
  • Incorrect sizes or garment colors
  • Printing on the wrong side
  • Misspelled wording
  • Cracked, smudged, or uneven graphics
  • Stains, holes, or other garment defects

Keep the packaging and order records until the group confirms that everything is correct. If a problem is found, document it clearly with photographs and a written description. This is especially useful when several people are helping with distribution.

How should the shirts be distributed?

Sort the shirts before the event. Grouping them by participant name, household, team, classroom, or size can make pickup faster and reduce mix-ups.
For a larger group, prepare a distribution list with a check box beside each person’s name. If someone else is collecting shirts for another participant, record that handoff. For children’s activities, distributing shirts through a designated group leader may be easier than sending individual reminders.
Store the shirts in a clean, dry location away from moisture, strong odors, and direct heat. Buffalo’s seasonal humidity, winter wetness, and temperature changes make indoor storage preferable to an unheated garage, porch, or vehicle for extended periods.

A well-organized group order does not require complicated tools. One accurate order sheet, one approved design, one firm deadline, and one person responsible for final decisions are usually enough to keep the process manageable.

Kernell Miller

About the Author

Kernell Miller

Kernell Miller of Custo Print helps customers bring creative ideas to life through custom apparel, embroidery, banners, business materials, and print projects of all sizes. With a focus on quality, clear communication, and local service, Kernell works with businesses, teams, churches, nonprofits, and individuals throughout the Rochester area to create polished, practical printed products.